Fixing missing Apple/Spotify Profile IDs

Fixing missing Apple/Spotify Profile IDs

If you see that one of your releases is in distribution error due to a missing Apple/Spotify ID, here is how to fix it most easily:

• Go to Rights Holders > Artists > the artist missing an Apple/Spotify profile ID.

• Enter their ID(s).

• Save your work.

• Go to the release’s Distribution page (NOT the main Distribution section; it’s rather the Distribution tab/section of a specific release when you’re viewing that release).

• Look at the Error tab and select all DSPs that you wish to update. 

• Use the Options menu located at the top (not the one on the DSP row; the one at the top) and select “Update metadata”. 

• Type “update” and send.

Note: if you cannot find the artist in Rights Holders > Artists please open a support ticket and indicate:

• The release ID or UPC

• The name of the artist