Why a release appears live on Spotify after you sent a takedown When you send a takedown to Spotify, the release can often still appear to be live. The reason is that Spotify keeps a “shell” of the release up for track-linking purposes and to make sure playlists remain intact as catalogs move […]
ACRCloud FAQs ACRCloud is an audio fingerprint service that will examine your sound recordings to determine if they match the audio signature of other sound recordings in ACRCloud’s extensive database. These results will be displayed by clicking on the ACRCloud icon, which appears next to each track row on the Inspection page. […]
Lyrics are not displaying on the DSP Unfortunately, not all DSPs support displaying lyrics. As of the time of this writing (July 2022), only the following DSPs support lyrics: AMAZON ANGHAMI APPLE MUSIC / ITUNES BOOMPLAY DEEZER IHEART MEDIA INSTAGRAM JIOSAAVN NETEASE PANDORA SHAZAM SPOTIFY TENCENT TIDAL VEVO YOUTUBE […]
The artist is on the Spotify Watchlist Sometimes when you attempt to distribute a release you may be blocked from distributing it and receive this message: The artist ‘XXXXX’ is on a Spotify watchlist. Please email support to confirm that you have the right to distribute material with this artist. […]
Fixing missing Apple/Spotify Profile IDs If you see that one of your releases is in distribution error due to a missing Apple/Spotify ID, here is how to fix it most easily: Go to Rights Holders > Artists > the artist missing an Apple/Spotify profile ID. Enter their ID(s). Save […]
Importing Your Catalog into Apprise Pro If you are not able to deliver your catalog via DDEX or via one of our Supply Chain partners (AudioSalad, CI, FUGA, and occasionally DashGo and Ingrooves), we can provide a catalog ingestion template for batch importing your catalog into Apprise Pro. Just email [email protected] to request […]
Track Linking When migrating your catalog, please avoid changing any of the following fields until after your migration. Maintaining these fields as is will ensure the highest likelihood that your new instance will merge with your old instance and maintain its stream count, listing on playlists, etc. For Tracks ISRC […]
What music genres do Apprise support? As of October 14, 2022 Apprise supports the music genres listed below. Please note: These genres are the ones supported by the majority of DSPs with very few exceptions (most notably from DSPs specializing in a certain genre such as Beatport). If you were to […]
Which assets display in the Payee Portal? A payee might look at the assets in their Payee Portal and wonder why they don’t see a release displayed, even if they were a featured artist on the track. Let’s demystify which assets display in the Payee Portal. It’s actually based […]
How to change an artist’s name Please note that this article refers to changing an artist’s name (for example, renaming an artist from The Quarrymen to The Beatles), and changing the name by which they are known to the general public. This article is not about changing the artist […]
