How do I ask for my royalties payment?

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To ask for your royalties payment, click on the Request my payment button available in the Financial / Payments section of your Backstage.

It’s important to note that your request will not be able to be treated if the following mandatory information is not correctly indicated in the Bank account rubric:

Make sure you have provided your legal and tax information.
Your bank information must be correctly indicated and validated by Believe services. If you have any questions on this subject, check out this article.

Please note that, in some cases, the payment of your royalties won’t be available. For example, if the amount of your royalties is inferior to the minimum amount planned in your distribution contract (usually 100 euros), you will need to wait for your accumulated royalties to reach this minimum amount to request your payment. Also note that if you’ve signed your Believe contract as a Company, we are unable to execute your payments via Paypal.

If you are unable to ask for your payments, click here.

If your payment is late, check out this article.

If you’re encountering any issues regarding your payments, please contact your Label & Artists Support team. If you don’t know which support address to contact, check the full list here.